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FAQ

  • What do I need to bring to swimming lessons?
    Babies: Swimmer nappy Swim wear for carer and bub. In winter we suggest rashies for your little one 2x towels Learn to Swim: Cap and Goggles Swimmers and towel
  • What is the pool temperature?
    Approx. 31 degrees all year round.
  • What is the ratio of students to teachers?
    Babies: 6 students to 1 instructor Learn to Swim: 3 or 4 to 1 instructor (level dependant)
  • At what age can my child be taught in lessons without a parent/carer in the pool?
    Our LTS program starts from 3yrs of age
  • What facilities do you have?
    North Shore Swimming has an indoor heated 17m swimming pool with bench seating down the side of the pool. We have on deck showers for ‘rinse and run’, along with three change rooms.
  • What is the check-in process?
    All swimmers are to be self checked in, or at Reception prior to lessons.
  • Does swim school run on Public Holidays and do we pay?
    No, lessons don’t run on public holidays and you aren’t charged.
  • What payment system do you use?
    Fees are paid via direct debit on the first of the month, in advance. Bookings automatically roll on month to month.
  • What qualifications do your staff have?
    All swim staff have Swim teacher qualifications either with Swim Australia or Austswim (nationally recognised), Working with Children’s Checks, and a current CPR at a minimum.
  • How will I know when my child is ready to move up?
    A student is ready to move to a higher level when the Supervisor has marked off the skill check list for their existing level, and we will then inform you. You will need to see Reception or visit the Parent Portal for availability of the next level. We endeavour, where possible, to find you the same day/time.
  • What age should my child ideally start swimming lessons?
    We offer classes for children as young as six months old, as we believe that the earlier you introduce your children to the water, the better. However, just because your child may be older does not mean it's too late.

Couldn't find the answer you were looking for?

Email info@nsswimming.com.au 

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